Effective Date: August 27, 2026
Last Updated: August 27, 2026
At USA Water Damage Restoration Sanford (accessible from https://usawaterdamagerestorationsanford.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by USA Water Damage Restoration Sanford and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at info@usawaterdamagerestorationsanford.com or by calling (407) 871-3490.
1. Information We Collect
When you contact us directly or request an emergency inspection via our contact forms, we may ask you to provide certain personally identifiable information, including but not limited to:
- Full Name
- Phone Number
- Email Address
- Physical Property Address / City / Zip Code (for emergency technician dispatch)
- Details regarding the type and extent of property water damage
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Dispatch our local emergency restoration crews to your location in Sanford, FL and Seminole County
- Provide, operate, and maintain our website
- Improve, personalize, and expand our customer support and services
- Coordinate directly with your property insurance carrier for claim billing
- Communicate with you regarding service estimates, scheduling, and project updates
- Prevent fraudulent transactions and enhance website security
3. Log Files & Analytics
USA Water Damage Restoration Sanford follows standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
4. Cookies and Web Beacons
Like any other website, USA Water Damage Restoration Sanford uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
5. Google DoubleClick DART Cookie & Third-Party Advertising
Google is one of the third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to our site and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL: https://policies.google.com/technologies/ads.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on USA Water Damage Restoration Sanford, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that USA Water Damage Restoration Sanford has no access to or control over these cookies that are used by third-party advertisers.
6. CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), and similar state consumer privacy regulations, consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
7. GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
8. Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
USA Water Damage Restoration Sanford does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
9. Contact Information
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
USA Water Damage Restoration Sanford
1289 W 1st St, Sanford, FL 32771, USA
Phone: (407) 871-3490
Email: info@usawaterdamagerestorationsanford.com